Note: If your device's encryption key is not escrowed, a message saying that an encryption key is not available for the device is displayed instead of the link. Two-step authentication is required to proceed.A window displays with the device's encryption key.Įnter your SUNet ID and password on the WebLogin screen and then enter your second factor.Write this number down and note the time. The Encryption Key Recovery window closes 15 minutes after it opens. Turn on the device for which you need the encryption key to be able to log in.Mac: Click the question mark in the password field.Then, click the arrow after the message saying you can reset your password using your recovery key. Reset the password that unlocks your hard drive.Įnter your encryption key in the recovery key field.

Note: If you are prompted for a password that you don't know, please contact your local IT support, submit a Help ticket or call the IT Service Desk at (650) 725-HELP (5-4357).

Windows 8.1 and Windows 10: On the Start page, in the search box, search for BitLocker.

#HOW TO FIND MAC RECOVERY KEY WINDOWS 8.1# Click Change password > Reset a forgotten password.

Mac OS: After you have created a new password you may be prompted to enter your old password for the Login Keychain.Ĭlick Manage BitLocker to open the BitLocker Drive Encryption control panel.

#HOW TO FIND MAC RECOVERY KEY PASSWORD#ĭepending on your operating system, there are procedures for temporarily disabling this prompt and allowing the Login Keychain to be updated on your next reboot.

#HOW TO FIND MAC RECOVERY KEY WINDOWS 8.1#.

That way you always have your recovery key when you need it. You might want to give a copy of your recovery key to a family member, or keep copies in more than one place. With that in mind, it's important to keep your recovery key in a safe place. If you lose both of these items, you could be locked out of your account permanently. Using a recovery key is more secure, but it means that you’re responsible for maintaining access to your trusted devices and your recovery key. Learn more about using account recovery instead of a recovery key. Account recovery is a process that would otherwise help you get back into your Apple ID account when you don’t have enough information to reset your password. Creating a recovery key turns off account recovery. While it’s not required, using a recovery key improves the security of your account by putting you in control of resetting your password. A recovery key is a randomly generated 28-character code that you can use to help reset your password or regain access to your Apple ID.

How to find recovery key for mac